If you find that you're having to knock or tap too hard for Knocki to register your input, Knocki allows you to increase the sensitivity of your device. To do this, simply go to your device settings, and select the "Sensitivity" option. Then toggle "High Sensitivity" to the "On" position.
If you don't see the sensitivity option under your device settings, this means your firmware is out of date. To receive updated firmware, please reach out to firstname.lastname@example.org and we'll automatically update your device to the latest firmware.