Having issues? Look for solutions here.
Can I connect Knocki to my network without scanning or entering the device's serial #?
Knocki lost its connection
Knocki won't connect during WiFi setup
Knocki’s Indicator Light isn’t Blinking Orange During WiFi Setup
How do I perform a hard reset?
Knocki Batteries are Loose/Rattling
Knocki is slow to respond to gestures
How can I improve battery life?
How do I locate my device's serial #?
How do I determine my Knocki app version?
How do I reset my Knocki password?
Tasks & Linked Services
Philips Hue V1 Bridge is Now Obsolete
How do I unlink a service from my Knocki account?
Known Issues that we're fixing!
Known Bugs and Issues