The following are known issues with that we are working on resolving:
App Issues:
- Reported June 11th, 2020.
- In our app, Honeywell Home, Logitech, and Sonos are not refreshing devices or other details when the user modifies them in the 3rd party service.
- Reported June 1st, 2020.
- The loading screen occasionally flickers screen jumps around when opening the app.
- When provisioning a Knocki device to a WiFi network, the gray "connecting" screen occasionally shows the "check your internet connection" alert incorrectly appears.
Hardware Issues:
- Reported June 1st, 2020.
- Knocki randomly disconnecting on certain WiFi mesh networks. This will be resolved via a firmware update.
- General Issues to be improved eventually:
- Knocki sensitivity isn't set high enough for people with delicate hands who must tap/knocki more gently. This will be resolved via a firmware update.
- LED is too bright in dim rooms or using at night.
3rd Party Services
- Reported June 1st, 2020.
- Nest has discontinued support for 3rd party services including Knocki. However, Knocki will continue to work for customers who have previously linked their Nest account.
- Services enabled via IFTTT can not be re-linked after unlinking via the app. (User must manually delete the service via IFTTT settings).
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