Having issues? Look for solutions here.
Knocki Network Issues
Can I connect Knocki to my network without scanning or entering the device's serial #?
Knocki lost its connection
Knocki won't connect during WiFi setup
Knocki’s Indicator Light isn’t Blinking Orange During WiFi Setup
Knocki Device Issues
How do I perform a hard reset?
Knocki Batteries are Loose/Rattling
Knocki is slow to respond to gestures
How do I locate my device's serial #?
Knocki App Issues
How do I determine my Knocki app version?
How do I reset my Knocki password?
Task & Integration Issues
How do I unlink a service from my Knocki account?