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  1. Knocki
  2. Troubleshooting

Troubleshooting

Having issues? Look for solutions here.

Knocki Network

  • How do I reconnect Knocki to my WiFi network, or change to a new WiFi network?
  • Can I connect Knocki to my network without scanning or entering the device's serial #?
  • Knocki is Offline (lost its connection)
  • Knocki won't connect during WiFi setup
  • Knocki’s Indicator Light isn’t Blinking Orange During WiFi Setup

Knocki Device

  • Knocki Firmware Release Dates
  • Knocki device is not responding to gestures
  • How to Determine Knocki's Firmware Version
  • How do I perform a hard reset?
  • Knocki Batteries are Loose/Rattling
  • Knocki is slow to respond to gestures
See all 10 articles

Knocki App

  • How do I Turn on Location Services?
  • How do I determine my Knocki app version?
  • How do I reset or change my Knocki password?

Tasks & Linked Services

  • How do I reactivate a task (such as turning on a light) , if its associated service has been unlinked from my Knocki account?
  • Philips Hue V1 Bridge is Now Obsolete
  • How do I unlink a service from my Knocki account?

Known Issues that we're fixing!

  • Bugs and Issues
Knocki