Knocki is extremely durable and can withstand most drops.
However, if Knocki experiences a very strong impact, the batteries may begin to rattle due to the metal battery terminals inside the battery enclosure becoming bent. The video below explains how to fix this situation.
Steps:
- Identify which battery is loose.
- Remove all batteries.
- In the battery slot that was holding the loose battery, bend-out the negative metal terminal as shown below, using a flat head screwdriver or similar tool.
- Insert battery to ensure it is securely held and no longer loose.
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