Knocki is extremely durable and can withstand most drops.
However, if Knocki experiences a very strong impact, the batteries may begin to rattle due to the metal battery terminals inside the battery enclosure becoming bent. The video below explains how to fix this situation.
- Identify which battery is loose.
- Remove all batteries.
- In the battery slot that was holding the loose battery, Pull (bend) the negative terminal as shown below, using a flat head screwdriver or similar tool.
- Insert battery to ensure it is securely held and no longer loose.