How to unlink Knocki from an account

Unlinking a device from an account allows the device to be transferred to a new account.  This process clears all WiFi credentials from the device and also removes it from the current user’s account.

Unlinking a device involves two steps:

Step 1:  Within the app, tap the gear icon on the bottom-right of the Knocki device screen. 

Step 2:  In the app's device settings menu, select “Unlink device from account”

Step 3:  Next, tap the red “Unlink from account” button.

Step 4:  Finally, power cycle your device and it will automatically unlink!